Notes From the Desk

You onboarded them into the company. Not into how you sell.

Rohan Goel Rohan Goel · July 16, 2026 · 5 min read

Two sales hires. Both fired within six months. ₹15L gone — salary, ramp, the deals that didn't get worked while they found their feet. The founder's read on it was simple: good salespeople are hard to find. A few questions in, a different story showed up.

Founder

My last 2 sales hires didn't work out. Both fired within 6 months. No traction. Burned ₹15L too.

Me

Did you onboard them into the company, or into your way of selling?

Founder

Standard onboarding by HR. Met the team, learned the product, shadowed a few calls.

Me

And then?

Founder

Then we gave them a target and let them go sell.

Me

So you taught them what to sell. Did you share how you sell?

Founder

We trained them properly. HR handled culture, tools, and compliance. We thought "experienced" meant they'd figure out the motion.

Me

You hired someone to sell, then made them invent the selling system themselves — while the clock ran.

Founder

Well, that's not what happened.

Me

Six months of salary to watch a couple of strangers reverse-engineer what's already in your head. Then when they fail, you decide good salespeople are hard to find.

You hired someone to sell, then made them invent the selling system themselves — while the clock ran.

Founder

Ok, so how do I fix it?

Me

Before the next hire starts, write the system down.

Me

Hand them the system on day one. Not a quota and a laptop.

Founder

And if it isn't written down anywhere?

Me

Then your new hire's real job for five months isn't selling. It's writing your playbook for you. At ₹1L a month.

What "the system" actually means

Not a slide deck. Not a CRM login. Four specific things, documented before day one:

Who to call first

ICP definition plus the trigger events that mean a buyer is actually ready — not just a firmographic filter.

What messaging already converts

Not what marketing thinks should work. What has actually produced replies and meetings, in the founder's own words if that's what's been working.

Which objections actually matter

The three or four that show up in almost every deal, and exactly how they get handled — not a generic objection-handling script.

What "good" looks like by week six

Specific activity and pipeline metrics, so both sides know within a month whether this is on track — not guessing until the quarter ends.

30–50%

Faster ramp time for teams that hand a new hire a documented selling system on day one, instead of a target and a laptop — with meaningfully lower six-month attrition as the compounding effect.

Onboarding and ramp are not the same problem

HR-led onboarding — culture, tools, compliance, product — is necessary and usually done well. It's just answering a different question than the one that determines whether a hire survives their first two quarters. That second question is entirely about the selling motion, and in most founder-led companies, nobody has ever written it down because the founder has never had to explain it to themselves.

Hiring for that gap again — with a fifth AE, or a sixth — doesn't close it. It just moves the ₹1L-a-month tuition fee to someone new. If you're about to bring on a sales hire and want a second read on what they'd actually be walking into, this is exactly what a sales-ramp readiness check is built to catch before you sign anything.

Quick Answers

Usually because onboarding covers the company — product, tools, culture — but not the founder's actual selling system. The hire spends months reverse-engineering a motion that already exists in someone else's head, on the company's clock.

Four things, written down before the hire starts: who to call first (ICP and trigger events), what messaging already converts, which objections actually matter and how to handle them, and what "good" looks like by week six.

Typically 30–50% faster ramp, with meaningfully lower six-month attrition, compared to hires left to reconstruct the selling system through trial and error.

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